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Our Leadership Team
James Watson
CEO
With over 20 years of experience in IT and starting Primary ICT Support back 2006. I feel privileged to have worked with some of the best technical staff across Yorkshire. I have also been highly fortunate to have worked with some of the most talented Education and Corporate clients over the years. Primary ICT is a technical company and we never cease to look at the new and strive to deliver the best. Our clients are why we come to work and every day has been a joy. Our core values of empathy, support and solutions will always be our focus.
Rob Owen
Director
Customer Feedback
Very swift service2025-11-03 09:04:35Always quick response!2025-10-31 10:47:49Extremely helpful, Thanks Heather, and the wider team.
All the best,
Skip2025-10-30 14:50:53Thank you2025-10-29 15:22:01The email with a ticket was sent promptly and a follow up of the issue was made when the problem was not resolved...which is great!2025-10-29 10:48:22Thank you for your prompt response2025-10-28 13:40:18Excellent service from Tom, resolved quickly and simply with excellent communication and follow up. Thank you2025-10-27 08:53:21Derek is always super helpful. Thank you2025-10-24 09:16:29fast and effective2025-10-24 08:12:22Quick support, thanks.2025-10-23 12:45:42Brilliant & fast service!2025-10-23 08:41:54Tom's response was timely and very helpful. He resolved both issues quickly and efficiently.2025-10-22 13:14:31brilliant service2025-10-22 11:06:09Thank you2025-10-22 09:30:20Heather sorted this issue out immediately, and it was such a pleasure to have my laptop camera working again. She had a lovely phone manner too.2025-10-21 17:17:26Great service2025-10-21 11:21:29Alex was profuse in sorting my chromebook :)2025-10-17 13:19:55thank you for going above and beyond, helping me with google sheet formulas.2025-10-17 12:10:31Excellent service, as always. My laptop was fixed very quickly.2025-10-17 08:21:14Thank you Luke and Ahmet for sorting this out for me. Di2025-10-17 07:58:56
