Founded in 2006, Primary ICT Support has one focus, to take away the burden of technology and allowing organisations to harness the creative and dynamic environment that a well managed ICT infrastructure can provide.
Our mission is to provide a sustainable network that is both efficient and stable for its users, cost effective and well planned. We have consistently pushed the boundaries, listened to our customers, focusing on the benefits to them, not us.
We are user focused IT support company, understanding that even the smallest of requests are important and that we become the trusted IT support team of every customer we work with.
Delivering a 360 degree service for our clients, we always look to improve on their experience by aligning our support service. We are user centric.
SharePoint / YammerSo you want to communicate with everyone in your school? As it stands I’m guessing the optional choice will ...
How to set up a Primary School Facebook AccountThis is an easy step by step guide of how to sign up to Facebook. 1) LOG IN OR CREATE AN ...
I’ve worked with James and his team for over a decade. Put simply, they are the only primary ICT technology organisation that I will affiliate with. They offer my workforce the best in responsive support, adaptability and professional courtesy. This team has next generation thinking, visionary web design and the consistency to make teachers feel empowered and safe in their application of technology. Importantly, they have never let me down and continue to be an integral and essential part of my organisation.
Average Waiting Time
Reactive Tickets Closed
Same Day Fix (Calls)
Same Day Fix (All Sources)
Overall SLAs Met