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Industry-Led, User-Focused IT Support

With over 15 years of IT expertise and clients from multiple sectors, Primary ICT Support recognise that no industry or enterprise is alike. Providing a full portfolio of technical solutions, including networking, security, Cloud services and backup, we provide user-focused IT support that’s born and bred for your business.

Your needs are our specialty – so whatever they are, talk to us.

Who Are Primary ICT Support?

We’re a user-centric, dynamic ICT provider dedicated to unburdening your business infrastructure. Our mission is to embolden our users for the future of their business, with services that are stable, efficient and cost-effective.

Experts in Education 

We’re proud specialists in the education sector, our IT services accredited by Arbor Education for Google and our business partnered with Google for Education.

With our portfolio encompassing Google Classroom and Microsoft Power BI, we’re able to deliver classroom-specific solutions designed to make digital learning platforms easy to automate and manage; and with many of us growing up and around the very schools we support, our technical support is delivered with a true community focus.

I would like to submit my appreciation for you putting us in contact with the team at Primary ICT Support for our recent server replacement project. Andy and Nathan were great to work with throughout this project and were very supportive along the way. Even though I was not in the country for most of the project, I had no issues with entrusting them to get on with the work which was all completed to a high standard.

No question was too daft to ask and the handover has been really simple. Andy has been great at working with us on the small issues that have arisen since our return to school”.

Mike Cowley, ICT Manager, Holy Cross Catholic High School

Loyal to Local Businesses

We’re dedicated to Yorkshire’s local businesses and authorities, providing services that keep local schools, councils and enterprises flourishing. With onsite support provided by offices in Newark, Lincolnshire and Cleethorpes, you’ve a locally managed IT provider that’s on-hand, on-site and ready to serve your business.

Here are just some of the local organisations we’re proud to support

All-Encompassing IT Solutions


We provide the solutions that enable, empower and evolve your enterprise, solving business concerns first and providing ever-improving solutions for the future.

Economise


Cloud-enabled solutions manage your server, storage and infrastructural demands, taking the uncertainty and inflexibility out of your hardware solutions.

Stay Supported


Complete coverage from our IT Support team means your technical solutions are managed, monitored and easy to resolve should an unexpected incident occur.

Protect Your Data


Wherever your sensitive data is stored, layered protective solutions built to government-approved standards mean your data is managed diligently - from one endpoint to the next.

Liberate Your Users


Cloud-enabled solutions don’t only allow for expansive remote working solutions – they also deliver technologies on a broader, more affordable level than ever.

Everything IT, for Education and Enterprise


We’re dedicated to delivering everything the modern enterprise needs, providing diligent cybersecurity, dynamic Cloud solutions and fully managed IT support that makes your infrastructure invaluable.

IT For Business 


All-around businss IT support, with bespoke, sector-specific solutions.

IT for Education


Specialist support for the education sector, accredited by multiple EdTech providers.

Cybersecurity


Simple, secure solutions to Cybersecurity, implemented to government-approved standards.

Cloud


Always-online solutions that keep your work consistent and your options endless.

Connectivity


Broadband, data cabling and telephony – everything you need for crystal-clear connections.

Web Services


Website design and hosting services, including all creative designs and accommodating any budget.

Our Partners and Accreditations


We’re accredited to the high standards of numerous EdTech, business IT and Cybersecurity providers. We don’t just provide industry-leading solutions, we deliver them at the highest level of service.

Our Service Statistics

Average Waiting Time

Reactive Tickets Closed

of Same-Day Fixes from Client Calls

of Same-Day fixes across all Sources

of SLAs Met

Customer Satisfaction

Is the Cloud the Key to
Education Technology?

Our free eBook explores the transformative benefits of Cloud computing, and why the education sector seeks to benefit from them most.

See the Latest in Local
Educational and Enterprise

Everything new in Yorkshire’s local business and education sectors, as well as updates on any brand-new developments here at Primary ICT Support.

With our accreditations in the education industry, our dedication to business performance and our platinum-level partnerships with multiple technical providers, we at Primary ICT Support take your success and security seriously.

If you have a need for secure streamlined solutions that take the burden out of your business IT, we’re ready to provide them.

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Our Partners